ECWCA 2018 PowerPoint (last updated 3/23/18)
This conference presentation at ECWCA 2018 shares the initial results of a research study on the usability of two scheduling systems (WCOnline and Acuity) and the user needs of our students, consultants, welcome staff, and administrators.
Dembsey, J. M. (2018, March). Digital fatigue and appointment scheduling technologies: A study of user needs and usability in WCOnline vs. Acuity. East Central Writing Centers Association (ECWCA). The Ohio State University. Columbus, OH.