conferences, presentation materials IWCA 2018 | Universal Design in WCOnline: Exploring the Hidden Biases of Appointment Scheduling Systems and Their Effect on Writing Center Work October 11, 2018
conferences, presentation materials ECWCA 2018 | Digital Fatigue and Appointment Scheduling Technologies: A Study of User Needs and Usability in WCOnline vs. Acuity March 23, 2018